Mercure Gold Coast Resort

ex. Radisson Resort Gold Coast

Palm Meadows Drive, Gold Coast, QLD, Australia, 4211show map
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Highlights
8
FabulousBased on  36 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Australia

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Overview

The comfortable Mercure Gold Coast Resort is a 4-star property with modern rooms to stay in a shopping area of Gold Coast. Mercure Gold Coast Resort opened its doors in 1997.

Set in Carrara district of Gold Coast, around 30 minutes' walk from Pindara Private Hospital. It is about 10 km away from the center of Gold Coast.

Guests will find shopping centers and a market within minutes of the hotel.

Coolangatta/Gold Coast airport is situated within a 25-minute drive from Mercure Gold Coast Resort.

Rooms

Mercure Gold Coast Resort has 280 guestrooms appointed with free wireless internet, satellite television, an individual safe, a microwave and a sofa and provides ideal lodging in Gold Coast. Some rooms feature a breathtaking view over the garden. They are fitted with coffee/tea makers, a fridge and a kettle as well as en suite bathrooms with a spa bathtub, a bidet and guest toiletries.

Eat & Drink

Every morning at the bar guests may enjoy buffet breakfast. The poolside restaurant provides light meals. Guests can unwind in the Poolside bar with a favourite drink. Nest Coffee Lounge pampers guests with contemporary, healthy and Australian dishes and lies within 950 meters of the property.

You can start your day with a buffet breakfast, which costs AUD 27.50 per person per night. 

Services

Free private parking, a safe deposit box and an elevator together with a business centre, a meeting room and computer rental are offered.

Relax

Guests will enjoy using steam baths, facials and massage at the hotel. For active guests a gym and a fitness centre are provided.

Internet

Wireless internet is available in the hotel rooms at AUD 10 per day.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   280.

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Facilities
Paid Wi-Fi

AUD 10 per day

Parking

On-site car park

24-hour services

Late check-in/ -out

24-hour reception

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Air conditioning
Facilities for kids

Toys

Game room

Children's pool

Kids club

Children's menu

Cots

DVDs/ Videos for children

Board games

Fitness/ Gym

Fitness centre

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Poolside snack bar
  • Outdoor dining area
  • Special diet menus
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • DVDs/ Videos for children
  • Children's menu
  • Children's pool
  • Toys
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Garden view
  • Golf view
  • Marina view
  • Mountain view
  • Ocean view
  • Pool view
  • Lagoon view

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Mini-fridge
  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • Internet television
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Coolangatta/Gold Coast (OOL)12.4 mi
Brisbane International (BNE)46.9 mi
Train
Nerang3.0 mi
Nerang Train Station3.0 mi
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Reviews
8.0
FabulousBased on  36  reviews

Rating by category:

8.0
Service
10.0
Rooms
6.0
Location
  • 10.0
    Exclusive

    We enjoyed the friendly, helpful and qualified staff.

  • 9.6
    Exclusive

    The staff were friendly and helpful, adding to the luxury feel of the hotel. The valet staff, though not used to park my car were helpful in taking our baggage to the room. Breakfast time was suitable for reasonably early risers, so we could eat at a relaxed pace and still arrive at our conference on time.

    Toilet lid was a bit loose, which detracted from the luxury feel of the hotel, but it worked and was clean.

  • 9.6
    Exclusive

    great staff and have stayed before,thats why l came back

  • 10.0
    Exclusive

    the attentativness of your staff is certainly worth a mention. They were pleasent attentative and helpful at all times

  • 7.4
    Very good

    Convenient location if you want to play golf. Not too far from Gold Coast or Carrara, especially if you have a car. The hotel gym was well equipped, outdoor pool was heated and spa pool popular. Staff pleasant and helpful.

    Noise from other rooms was able to be heard.

  • 7.0
    Very good

    Rooms big and comfortable

    Hotel could only find one of our bookings. Waited about 15 minutes for them to sort out. They then upgraded us for the inconvenience at least.

  • 6.6
    Good

    Location is not close to restaurant or shopping. Although the hotel has its own restaurant inside, but, we never eat in the hotel we stay in. They do have shuttle bus, but only until 5:30pm. So, if you plan to eat out and drink, you better take a cab. Nothing wrong with the hotel, it just we prefer a hotel within walking distance to the restaurant, so we can eat out, drink, walking, and relax without a hassle to find a cab or driving. Especially after wine.

  • 7.0
    Very good

    Best bed ever. Was very comfortable. The bathroom was also good. Felt like a bathroom at someones house not a hotel bathroom.

    Felt the room service was a little pricey. $22.00 for a plate of chips.... Don't agree with them charging $6.00 for a tray.

  • 7.4
    Very good

    We enjoyed the view & closness to major shopping centre at Pacific Fair.Room was great & bed very comfy.

  • 8.2
    Fabulous

    Resort location,cleanliness,community feel.

    Lack of lighting within pools,No biscuits for tea

  • 9.2
    Superb

    We were impressed right from when we drove up the driveway with the staff. They could not do enough for us. The room service meal was hot and prompt. The bed was comfortable and not hard as a rock as has been the case at other hotels. Would certainly stay again and recommend you to others

  • 6.2
    Good

    Grateful for free internet but would prefer wireless instead of Ethernet. Place clean, pool very nice, staff friendly. Happy to come again. Price good.

    Rooms are tired and need an overhaul.

  • 10.0
    Exclusive

    Your staff are your greates assett they are friendly and attentative at all times

  • 8.2
    Fabulous

    Excellent staff and service. Food choice great. Staff pleasant and knowledgable. Could have done with more entertainment through the weekdays

    Pool was overcrowded on some afternoons, prbably due to tarining seminars or bring you child offers .,apart from that, pool bar wasnt open very much so we ordered through the bar services, which were good.

  • 4.6
    Guest rating

    We were woken at six by staff. Asked to be out of our room at 9:;45 when check out was 11:00. Not only that we waited at the reception for check in for two hours untill we were served then were turned away after a seven hour drive because our room was not clean for another 2 hours and eventually checked in at 4:30 in the afternoon. If I could have had a refund on the spot I would have asked for my money back and walked away ! The food was definatly not to the quality of the price paid.

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Highlights
8
FabulousBased on  36 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Australia

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 10 amFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Coolangatta/Gold Coast (OOL)12.4 mi
Brisbane International (BNE)46.9 mi
Train
Nerang3.0 mi
Nerang Train Station3.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room